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Standard Communications Technical Support

If you have technical questions about any of our Satellite products, please contact satcommsales@stdcom.com. Our experienced staff will make sure your questions are answered promptly.

Call us at:
800-745-2445 or 858-546-5321

Fax us at:
800-722-2329 or 858-546-5301

Hours of operation:
07:00-17:00 Pacific Time


Product Software

Each chassis is shipped with a CD ROM in the container. Look to that CD ROM for Owner's Manuals and for all of the support utility programs mentioned below.

MT830 Analog Receiver

CAM830 Loader Software for your PC.
A PC utility that loads a firmware file into the CAM830 controller in the MT830 receiver.  Contact us for the most recent release of the firmware image.

MT930 Analog Receiver

MT930 Loader Software for your PC.
A PC utility that loads a firmware file into the MT930 controller. Contact us for the most recent release of the firmware image.

MT930 Format Manager
A PC utility that allows you to download the satellite-transponder database from the MT930 into your PC, modify it, save the personalized database on you PC as backup, and reload it into the M930.  Includes the factory database with ITU region 1, 2, and 3 satellites for you to reload if the MT930 is no longer complete.

SDR422CI and SDR422CI-A Receiver/Decoder

SDR422CI loader software for your PC.
A PC utility that allows you to load a firmware image into either the SDR422 or SDR422CI-A model (the same image).  The older of the two versions of firmware in the SDR422CI/A is replaced and is used in next power-boot cycle.

Stratum II Modulation System

Stratum II Utility software for your PC.
The Stratum II modulation system can be controlled via the Ethernet port on the rear of each NRF-1000 chassis, either as a stand-alone network or as part of your LAN.  This utility allows users to control all operations via a graphical display on a remote PC.

Firmware  images may be loaded into both the NRF-1000 main chassis controller and, through the NRF-1000, each module type.  The Stratum II utility on your PC manages the download process.  Contact us for the most recent release of the firmware image.

Includes README on how to setup your PC for SNMP on Ethernet communications.  Requires original Windows installation disk.

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